We want you to be completely satisfied with your purchase from ScooterHut.shop. If you're not happy with your order, please review our return and refund policy below.
1. Return Eligibility
You may return products within 90 days of purchase if:
- The item is unused and in its original packaging.
- The item is defective or damaged.
2. How to Return
To initiate a return, please contact us at support@scooterhut.shop or call us at +1 (414) 263-0443. Please provide your order number and the reason for the return.
3. Refund Process
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days.
4. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the item is defective.
5. Non-Returnable Items
The following items are non-returnable:
- Custom or personalized items
- Gift cards
- Final sale items
6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of receiving the item, and we will arrange for a replacement or refund.
Contact Information:
For return or refund inquiries, please reach us at:
- Email: support@scooterhut.shop
- Phone: +1 (414) 263-0443
- Address: 1356 Johnny Lane, Dozier, Alabama 36028
We want you to be completely satisfied with your purchase from ScooterHut.shop. If you're not happy with your order, please review our return and refund policy below.
1. Return Eligibility
You may return products within 90 days of purchase if:
- The item is unused and in its original packaging.
- The item is defective or damaged.
2. How to Return
To initiate a return, please contact us at support@scooterhut.shop or call us at +1 (414) 263-0443. Please provide your order number and the reason for the return.
3. Refund Process
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days.
4. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the item is defective.
5. Non-Returnable Items
The following items are non-returnable:
- Custom or personalized items
- Gift cards
- Final sale items
6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of receiving the item, and we will arrange for a replacement or refund.
Contact Information:
For return or refund inquiries, please reach us at:
